Rivigo is a technology-enabled logistics platform that is disrupting the highly-fragmented and inefficient road freight transportation market in India. Rivigo has created a unique relay model that leverages a network of over 70 pit stops roughly 100-200 miles apart, allowing drivers (“pilots”) to make a four- or five-hour outbound trip from their home station and switch vehicles to return home within 12 hours. This approach is designed to improve the quality of life for pilots by limiting the disruption to family life and maximizing safety. The company’s business model and commitment to its pilots help differentiate Rivigo from its competitors in terms of transit times for customers, employee quality and performance, retention rates, and safety indicators. The company aims to exceed the highest safety standards by screening pilots for the right attitude through heuristic based algorithms, ensuring high quality and well-maintained trucks, and undertaking tech-driven driver monitoring and management. Pilots carry a smartphone enabled with a Rivigo app that provides feedback at the end of every trip on speed and safety metrics, and pilots are financially incentivized to focus on efficiency and safe driving, not speed. The app also provides daily on the job reinforcement through better driving tips and training videos.
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